Public IP Request SOP - Excitel

 Public IP Request/Query

When the user reaches out for a public/static IP request, inform the user that we do not provide Static/Public IP and solve the ticket.

Tagging:

Reason - Public IP Request

Title - Public IP Request

Status - Solved

Template:

Dear Subscriber,

We sincerely appreciate you bringing your concern to our attention. It's important to clarify that we operate on a dynamic IP system, and unfortunately, we do not offer static IP addresses. Consequently, we regret that we are unable to fulfill your request.

For any additional support or inquiries, please do not hesitate to contact us through our chat service or by calling us at 01169656965. We are more than happy to assist you.

Thank you for choosing Excitel

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