Site Map

Account Related

Account Related

Browsing Issue

Browsing Issue

Browsing Issue

walmart website down

Connection Shifting Request

Connection Shifting Request

Connectivity on Fiber

On Fiber Connectivity/Frequent /Speed - Excitel

On Fiber Connectivity/Frequent /Speed - Excitel

Degraded Services

SMS Templates : Degraded Services - New!

Templates for Degraded Services - New!

Device Configuration

About Excitel Fiber - New!

ONU Faulty Identification and Troubleshooting - New!

Excitel Plans

Bangalore Fiber Plans

Delhi Plans

Excitel New Bundled Plans (North and South)

Hyderabad Plans

Jaipur Fiber Plans

Lucknow Fiber Plans

Multi Fiber Plans

Multi-month North Plans

New Cable Cutter Plans For Sales - Sep'23

New Plan Details

OTT & Bonanza Plan Details

Excitel contributor

Become a Excitel contributor

Exclamation Mark (Direct)

Exclamation Mark (Direct)

FTTH NC ONU 1G Troubleshoot (Testing)

FTTH NC ONU 1G Troubleshoot (Testing) - Excitel

Feasibility checker

Excitel Feasibility checker

Fiber ONU Password

Fiber ONU Password

Fiber Troubleshoot

Browsing Issue Troubleshooting

FTTH - Frequent Disconnection Troubleshoot - Excitel

FTTH - No Connectivity Troubleshoot - Excitel

FTTH - Speed Issue Troubleshoot - Excitel

FTTH NC Troubleshoot - Scenario Based

Speed Issue Information Guide

Frequent Disconnection

On Fiber Connectivity/Frequent /Speed - Excitel

On Fiber Connectivity/Frequent /Speed - Excitel

GST Number update request

GST Number update request

General Query

General Query

The call got disconnected

Legacy Troubleshoot

Browsing Issue

Create Dial-Up on Linux/Ubuntu Operating System Excitel

Gaming Issues Troubleshoot Excitel

Handling Various Speed Related Issues Excitel

Legacy - Frequent Disconnection Troubleshoot Excitel

Legacy - Speed Issue Troubleshoot

PPPOE Errors

Radius Log Errors - Excitel

Name Correction Request

Name Correction Request

New Fiber ONU Password - Excitel

New Fiber ONU Password - Excitel

No Connectivity

T- shoot NO CONNECTIVITY - Excitel

FTTH NC ONU 1G Troubleshoot (Testing) - Excitel

No Connectivity (No LED/Single LED)

No Connectivity (With LED,

On Fiber Connectivity/Frequent /Speed - Excitel

On Fiber Connectivity/Frequent /Speed - Excitel

Templates for NC - New!

No Connectivity (No LED/Single LED)

FTTH NC ONU 1G Troubleshoot (Testing) - Excitel

On Fiber Connectivity/Frequent /Speed - Excitel

On Fiber Connectivity/Frequent /Speed - Excitel

No Connectivity (With LED

FTTH NC ONU 1G Troubleshoot (Testing) - Excitel

On Fiber Connectivity/Frequent /Speed - Excitel

On Fiber Connectivity/Frequent /Speed - Excitel

ONU

ONU Configuration - Excitel

OTT Plan

Excitel New Bundled Plans (North and South)

PAYMENT FAILED AMOUNT DEDUCTED

PAYMENT FAILED AMOUNT DEDUCTED

Plan Change beyond 7 days of recharge (request) - Excitel

Plan Change beyond 7 days of recharge (request) - Excitel

Plan Refund / Security Deposit Refund

Plan Refund / Security Deposit Refund

Plan Refund Due to Service Termination of ERP - Excitel

Plan Refund Due to Service Termination of ERP - Excitel

Plan/Recharge Related Query

Plan/Recharge Related Query

Process

Payment Pickup Process - Excitel

Proxy Server issue

Proxy Server issue

Reason-wise Tagging and Documentation

Reason-wise Tagging and Documentation - New!

Recharged on Wrong ID

Recharged on Wrong ID

Renewal issue

Renewal issue

Router Configuration &

Router Configuration & WiFi password

SOP

OTT Plan SOP

Public IP Request SOP - Excitel

Service Extension

Service Extension

Speed Issue /Ping Losses

On Fiber Connectivity/Frequent /Speed - Excitel

On Fiber Connectivity/Frequent /Speed - Excitel

Speed Issue-Ping Losses

On Fiber Connectivity/Frequent /Speed - Excitel

On Fiber Connectivity/Frequent /Speed - Excitel

Speed Issue /Ping Losses

TSE/Selfcare

Templates for TSE/Selfcare - New!

Termination causes

Termination causes

The call got disconnected

The call got disconnected

Troubleshoot

Excitel Internet Frequent Disconnection Issue Troubleshoot

Gaming Issues On Excitel Internet ?

WiFi Password Change

WiFi Password Change - New!

WiFi Router

WiFi Router - Types and Performance - New!

others

observe

outbound Notes

Outbound Notes - New!

portal/Internet password

portal/Internet password

recharge/plan related query

recharge/plan related query