Account Related

 

The connection deactivate due to recharge

Dear subscriber,

Thank you for contacting us and using Excitel App/Web portal…….we would like to inform you that as we have checked in our system your account status is deactivated, kindly renew your connection to continue services. You can instantly renew your connection through the same App/Web portal by clicking on the online payment option. For further assistance please feel free to reach out to us through our mobile App http://onelink.to/qbw6t4 or revert us on 011-69656965, we will be glad to help you.

Thank you for choosing excitel."

Deactivate

Dear Subscriber,
Your Account is Showing Deactivate due to Recharge Not Done, So Kindly Recharge the Account & use the services. Thank you for contacting Excitel.

                                      Recharg Successful

Dear Subscriber,
Your Account is Recharged Successfully, So kindly use the services. For further assistance please feel free to reach out to us through our mobile App http://onelink.to/qbw6t4 or revert us on 011-69656965, we will be glad to help you.

Thank you for choosing excitel."

                                             Churn
Dear Subscriber,
Your Account is Recharged Successfully, So kindly use the services. For further assistance please feel free to reach out to us through our mobile App http://onelink.to/qbw6t4 or revert us on 011-69656965, we will be glad to help you.

Thank you for choosing excitel."

                                    Mobile No change

Dear Subscriber, 

Thank you for letting us know about your concern. we feel sorry for the inconvenience however, we would like to inform you that as per your request, the registered mobile number has been changed. Also, we want to inform you that you can change your Mobile Number/email through the web/mobile portal.
For further assistance please feel free to reach out to us through our mobile App http://onelink.to/qbw6t4 or revert us at 011-69656965, we will be glad to help you.

 Thank you for choosing excitel."

                                           Billing Inquiry

Dear Subscriber,

You called for some information related to the Billing Inquiry and we have provided you the information regarding that and you also agree to the same. Hence, we are closing this ticket. For further assistance please feel free to reach out to us through our mobile App http://onelink.to/qbw6t4 or revert us on 011-69656965, we will be glad to help you.

Thank you for choosing excitel."

CHURN MODE

Dear Subscriber,

Your Account Showing Account is in Churn, So Kindly contact your service provider for the first recharge after churning with re-connection charges and using the services.

Thank you for contacting Excitel.