Plan/Recharge Related Query

When the user reaches out for a plan/recharge related query, the agent will create a ticket for plan query and resolve it after providing the relevant information to the user.

Tagging: Plan/Recharge Related Query

Reason - Billing Enquiries

Title - Plan/Recharge Related Query

Status - Solved

Template:

Dear Subscriber,

As per our recent conversation, we have provided the necessary information to you regarding your plan/recharge related query. If you require further assistance or have additional questions, please do not hesitate to contact us through our chat service or by calling us at 01169656965. We are here to provide the support you need.

We genuinely appreciate your decision to choose Excitel as your service provider, and we remain dedicated to delivering the best service experience for you.