Recharged on the Wrong ID
Dear Team,
The subscriber requested to get a balance return due to recharged on the wrong ID
The correct ID is:-
The wrong ID is:-
Kindly check the details also, please do needful.
informed to the subscriber that the balance will return in the bank account need to recharge in the correct user ID
Dear Subscriber,
Thank you for addressing your concern to us. We would like to inform you that we are providing prepaid services so once it gets recharged it will remain active till the expiration date so the refund would not be possible. For further assistance please feel free to reach out to us through our mobile App http://onelink.to/qbw6t4 or revert us on 011-69656965, we will be glad to help you.
The subscriber requested to get a balance return due to recharged on the wrong ID
The correct ID is:-
The wrong ID is:-
Kindly check the details also, please do needful.
informed to the subscriber that the balance will return in the bank account need to recharge in the correct user ID
Refund not possible
Dear Subscriber,
Thank you for addressing your concern to us. We would like to inform you that we are providing prepaid services so once it gets recharged it will remain active till the expiration date so the refund would not be possible. For further assistance please feel free to reach out to us through our mobile App http://onelink.to/qbw6t4 or revert us on 011-69656965, we will be glad to help you.
Thank you for choosing excitel."
Wrong Validity Update
Dear Team
The subscriber got the Wrong Validity After Recharge.
Last Recharge Date: -
So Kindly Check the Account and resolve as per the recharge validity.
Resolve on call
Dear Subscriber,
Thank you for addressing your concern to us, As per the Account the validity has been updated, Kindly check the account. For further assistance please feel free to reach out to us through our mobile App http://onelink.to/qbw6t4 or revert us on 011-69656965, we will be glad to help you.
Thank you for choosing excitel."
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